Boston, MA, United States
Manager, Retail, Customer Service
Nov 11, 2023
As Store Manager you will be responsible for achieving sales and service targets; for getting store operations, staff performances, store maintenance, visual merchandise and everything else that concerns the store up to brand standards. Identifying and solving problems is something that comes naturally to you and you know what it takes to get the best results of your team. You are truly independent and can only be satisfied with perfection. We want people with their own opinion, who are straight to the point, have an eye for fashion and are pro-active.
Your Typical day includes / What can you expect to work on?
• Ensure customers receive the best possible instore service
• Manage a team of Sales Assistants
• Take care of back office functions, reporting, stock etc.
• Monitor sales performance
• You will help to ensure that quality is maintained within the store, pinning, service etc.
• Responsible for making sure that all procedures and guidelines are followed in store
• Delegate tasks to the team as required
• Ensure the company brand is correctly presented and that merchandising guidelines are followed
• Motivate team and show best practice in service and sales
This job might be for you if you have:
• Proven experience in a similar retail role
• Ability to create and analyze reports and sales data
• Strong leadership and excellent communication skills
• Impeccable customer service skills
• Ability to coach and motivate the team
• Sales and service focused
• Flexibility to work retail hours
When are you doing a good job? / Your success will be measured by:
• Overall performance of the store
• Meeting Sales targets and additional KPI's
• Customers satisfaction with in-store experience
What do you get in return?
• Competitive pay and commission structure
• A top of the line training program, unique to the industry
• 40% discount on all company products
• A clothing allowance for each new season
• Opportunity to build a career with one of the fastest growing companies in fashion
Website : http://www.1door.io